Administrative Assistant

Job description

Sister Sophie Ltd. (Markham) is seeking an enthusiastic Administrative Assistant.

** Must be bilingual in English and Mandarin**

You will

Arrange schedules for students with teachers according to their availability and requirements
In charge of rescheduling conflict classes and communicate with parents/students/teachers in a timely matter.
Communicate and cooperate with teachers/parents/students in regards to solving performance and academic issues via social media (Wechat)/phone/email).
Greeting parents and students as they arrive at the school and direct students to the appropriate teachers.
To answer, screen, forward incoming social media messages, phone calls, and email.

Required qualifications

At least one year experience in marketing/e-business customer service/telephone customer service
Strongly organized, able to multitask and the ability to prioritize tasks in a timely manner.
Attention to detail and ability to identify problems and inconsistencies.
Able to demonstrate strong communication skills and interpersonal skills both written and verbally.
Proficiency in Microsoft Office Excel and Word
Outgoing and positive, able to de-escalate complaints and handle challenges in a professional way.
Experience attending Canadian high school would be an asset.
Willing to assist in a friendly and efficient manner.


Minimum 1-year experience working as an administrative assistant, receptionist, customer service rep, marketing specialist, or similar position.
Work experience in an Education Institute Environment especially after-school institute is a strong asset.


A Post-Secondary Education equivalent to a college diploma or university Degree specializing in Business Administration, Marketing or related field.

Potential benefits:

paid vacation

paid emergency leave/sick pay

extended healthcare/group insurance

potential salary raise

Position Type: Full-time, Contract
Anticipated Start Date: ASAP

Please submit: Your resume

Notes: We appreciate all applicants for their interest. But only those who are qualified will be contacted. Thanks.

Job Types: Full-time, Part-time

Salary: $16.00-$18.00 per hour


  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Vision care
  • Work from home


  • 8 hour shift

Supplemental pay types:

  • Bonus pay
  • Overtime pay


  • Bachelor's Degree (preferred)


  • administrative assistant: 1 year (preferred)
  • Customer service: 1 year (preferred)

Work Location: One location

Sister Sophie Ltd.