Hamilton

Administrative Customer Service

Answering all incoming calls and door in a friendly, positive, and professional manner
Working as a team member supporting our Territory Sales Representatives to promote sales
Achieve weekly & monthly sales quotas
Responsible for customer follow-up in a timely manner via telephone and responding to any email communications.
Use excellent oral communication and best practices in customer service, when interacting with customers and fellow team members
Develops accounts by checking customers buying history, suggesting related and new items, and explaining promotions, and selling our brand “CAFE AMSTERDAM”
Selling and taking customer orders directly over the phone
Position entails key client interaction on a regular basis
Data Entry of orders
Ability to communicate effectively with management, customers, sales team, and personnel by telephone, or through written communication.
Responsible to investigate and process store credits
Perform tasks as assigned by management
Strong analytical skills, problem solving and decision-making abilities, attention to detail
Effective time management skills and the ability to multi-task
Preform administrative duties as required
Must be available to work full time in our Hamilton Office
Must be fully vaccinated

Salary is $21 per hour. Monday to Friday 8:00 am to 4:30 pm with a 30 minute unpaid lunch hour

Job Types: Full-time, Permanent

Salary: $20.00-$21.00 per hour

Benefits:

Schedule:

Ability to commute/relocate:

Hamilton, ON: reliably commute or plan to relocate before starting work (required)

Education:

Experience:

Work Location: One location

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Hamilton