Job Administrator, Technical Operations in Toronto

Administrator, Technical Operations

Job description

The Administrator, Technical Operations contributes to the efficient day-to-day operations of the department by supporting the Technical Operations Managers, Director, and VP. This includes bi-weekly payroll submissions, workforce scheduling, vacation planning, and organizing meetings.


  • Responsible for time tracking, payroll and vacation schedules for all maintenance team members across YYZ while supporting YTZ when needed

  • Use of Google Sheets to manage individual overtime approval process and archive

  • Maintain workforce planning (ex. shift change, bank time, leaves, etc.)

  • Track sick days and support attendance program

  • Organize vacation bidding and change requests

  • Assist with training schedules and any associated transportation/accommodations requirements (ex. travel and accommodations)

  • External workforce processing and invoicing with third party vendors/suppliers

  • File and track maintenance contracts

  • Support the recruitment processes for Technical Operations

  • Onboard all new team members to the department

  • Process departmental mail

  • Arrange catering services upon request

  • Arrange onsite/offsite department events

  • Order office supplies and administration of inventory

  • Ensure team member contact list is kept up to date

  • Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy

  • Other duties as assigned


  • Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

  • Teamwork:
    Working collaboratively with others to achieve organizational goals.

  • Passenger/Customer Service:
    Providing service excellence to internal and/or external customers (passengers).

  • Initiative:
    Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

  • Results Focus:
    Focusing efforts on achieving high quality results consistent with the organization’s standards.

  • Fostering Communication:
    Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.


  • Post-Secondary Education or one year of equivalent experience

  • Proficient in Microsoft Office and Google Suite

  • Experience working with HRIS (Avanti preferred)

  • Positive track record of working relationships with others, both internally and externally

  • Excellent oral and written communication skills

  • Ability to resolve problems, and make decisions to enhance organizational effectiveness

  • Ability to undertake self-directed tasks

  • Excellent time management skills

  • Attention to detail; capacity to prioritize by assessing situations to determine urgency

  • Mandatory Covid-19 Vaccination

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Job Administrator, Technical Operations in Toronto

Porter Airlines Inc.