The Administrator, Technical Operations contributes to the efficient day-to-day operations of the department by supporting the Technical Operations Managers, Director, and VP. This includes bi-weekly payroll submissions, workforce scheduling, vacation planning, and organizing meetings.
DUTIES AND RESPONSIBILITIES:
Responsible for time tracking, payroll and vacation schedules for all maintenance team members across YYZ while supporting YTZ when needed
Use of Google Sheets to manage individual overtime approval process and archive
Maintain workforce planning (ex. shift change, bank time, leaves, etc.)
Track sick days and support attendance program
Organize vacation bidding and change requests
Assist with training schedules and any associated transportation/accommodations requirements (ex. travel and accommodations)
External workforce processing and invoicing with third party vendors/suppliers
File and track maintenance contracts
Support the recruitment processes for Technical Operations
Onboard all new team members to the department
Process departmental mail
Arrange catering services upon request
Arrange onsite/offsite department events
Order office supplies and administration of inventory
Ensure team member contact list is kept up to date
Actively participate in Porter’s Safety Management System (SMS) including reporting hazards and incidents encountered in daily operations; understand, comply and promote the Company Safety Policy
Other duties as assigned
Concern for Safety: Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.
Teamwork: Working collaboratively with others to achieve organizational goals.
Passenger/Customer Service: Providing service excellence to internal and/or external customers (passengers).
Initiative: Dealing with situations and issues proactively and persistently, seizing opportunities that arise.
Results Focus: Focusing efforts on achieving high quality results consistent with the organization’s standards.
Fostering Communication: Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
Post-Secondary Education or one year of equivalent experience
Proficient in Microsoft Office and Google Suite
Experience working with HRIS (Avanti preferred)
Positive track record of working relationships with others, both internally and externally
Excellent oral and written communication skills
Ability to resolve problems, and make decisions to enhance organizational effectiveness
Ability to undertake self-directed tasks
Excellent time management skills
Attention to detail; capacity to prioritize by assessing situations to determine urgency
Mandatory Covid-19 Vaccination