Barista/Customer Service

Toronto
Job description

We are looking for a Barista to prepare and serve hot and cold beverages, including various types of tea and pastries. Must have experience and/or knowledge in specialty coffee, familiar with manual brewing using a La Marzocco espresso machine, grinder dialing and machine maintenance.

In order to be successful in this role, you should know how to make specialty drinks such as Espresso’s, Latte’s, Cortado’s etc; Have customer service skills, have a drive for sales and ensure an excellent drinking experience for our guests.

Must be available either days or afternoons weekend's required on and off.

Hourly pay plus tips.

Responsibilities

Making suggestions on the drinks menu.

Making recommendations based on their preferences, upselling.

Up-selling special items and taking orders.

Serve beverages and prepared food, like cookies, pastries, patties and muffins

Insuring the café and all equipment is kept clean at all times, and are following our Covid 19 guidelines.

Communicate customer feedback to managers and recommend new menu items.

Check if brewing equipment operates properly and report any maintenance needs to manager immediately.

Prepare beverages following recipes.

Take orders while paying attention to details.

Requirements
Basic math skills

Knowledge of sanitation regulations

Previous work experience as a Barista or Waiter/Waitress

Ability to gauge customers’ preferences

Flexibility to work various shifts if needed.

Job Types: Part-time, Casual
Part-time hours: 15 per week

Salary: $15.50-$16.00 per hour

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Tips

COVID-19 considerations:
All customers and staff are required to wear a mask once their in the establishment. Only one person, couple or family is allowed at one time. UBER driver's need to join the line when they arrive for pick up and also wear a mask before entering.

Experience:

  • Barista experience: 1 year (required)

Licence/Certification:

  • Food Server License (preferred)

Work Location: One location

Tucana Coffee

Toronto