Job Bilingual Credit Card Advisor (REMOTE) in Toronto

Bilingual Credit Card Advisor (REMOTE)

Job description
Equivalent Experience

Our client is a top 5 Canadian bank in search for bilingual customer service professionals to join their team on a fulltime basis.

Position Overview

You are a banking advisor, an ambassador and an exceptional customer service representative. You champion our brand and provide support to our clients as they interact with us in very different ways; by telephone, email, chat, video, or social media.

What will you do?

  • Proactively engage with clients through various communication channels to deliver an outstanding customer service.
  • Help clients by assisting with various banking solutions and resolving client concerns.
  • Provide solutions for everyday banking questions, account openings, help on changing passwords, charge inquiries on credit card, and more.
  • Contribute to team results by supporting all colleagues to be successful in meeting client needs
  • Manage risks by adhering to compliance routines, processes, and controls.

What qualifications are needed?

  • Bilingual in English and French, written and spoken
  • 2+ years of contact center experience
  • Strong business acumen
  • Ability to work from home

We thank you in advance for your interest. Due to a large number of applicants, only qualified candidates will be contacted for an interview.

À propos d'Aston Carter:

Veuillez noter : Des fraudeurs essaient de se faire passer pour des employés d'Aston Carter. Nous n'utiliserons jamais des services gratuits comme Gmail, Telegram ou WhatsApp pour communiquer avec vous et nouse ne vous demanderons jamais d'argent.

Aston Carter, une division d'Aerotek, est un fournisseur d'envergure mondiale de services de recrutement et de dotation de personnel pour les sociétés à la recherche de professionnels du milieu des affaires hautement spécialisés. Aerotek est une société en exploitation d'Allegis Group, un fournisseur multinational de solutions en matière de talent. Aston Carter s'engage fermement à offrir un service de premier ordre aux clients et aux professionnels du milieu des affaires dans un vaste éventail de disciplines, notamment la comptabilité, la finance, la gouvernance ainsi que la gestion du risque et de la conformité. Avec plus de 60 bureaux en Europe, Asie et Amérique du Nord, Aston Carter offre une expertise locale, régionale et mondiale pour répondre aux besoins uniques de ses clients. Reconnu "best of staffing" par nos clients et le talent que nous recrutons, Aston Carter s'engage à livrer un service hors pair a tous nos partenaires d'affaire.

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

Aston Carter is a distinguished global provider of recruitment and staffing services to companies requiring highly specialized business professionals. As a Best of Staffing® Client and Talent leader, Aston Carter has an unrivaled commitment to delivering first class service to clients and business professionals across a variety of disciplines, including Accounting and Finance as well as Governance, Risk and Compliance. With more than 60 offices across Europe, Asia Pacific and North America, Aston Carter provides local, regional and global expertise to drive value and meet our customers' unique needs. Aston Carter is a division of Aerotek. Aerotek is an operating company of Allegis Group, a global talent solutions provider.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Job Bilingual Credit Card Advisor (REMOTE) in Toronto

Aston Carter