Business Operations Manager

Job description

Our Ideal Candidate

We are looking for a Business Operations Manager who wants to make an impact on people's lives and work with like-minded people who share that same passion. We need someone with energy, enthusiasm, innovation, and talent to join our growing team. We are looking for someone that thrives in an environment where you get to wear many hats and work on a variety of things. You work well with ambiguity, are laser focused on details, and are a problem solver. You are self motivated, resourceful, and can adapt quickly to changing situations.

In terms of job responsibilities, the ideal candidate will be responsible for improving our company’s operating capabilities, implementing new processes to improve efficiency, and leading projects to help the company grow and scale. Below are some more specific responsibilities you will have as a Business Operations Manager.


· Leverage key success metrics to drive member satisfaction and overall operational efficiency

· Develop and execute a business strategy for successful growth by implementing best-in-class technologies and practices

· Partner with Group operations, Learning & Training, Human Resources, and other departments to continuously improve business operations and provide world class service to our members

· Enhance workflows to enable more effective communication, feedback, and execution

· Support the development and adoption of project management methodologies across the organization

· Apply PMI best practices to the management of business projects

· Work with cross-functional teams and outside vendors/partners in planning and execution of projects


· Bachelor's Degree in business, healthcare, technology or related field

· PMP or MBA an asset

· Minimum 5 years of experience in operations management

· Strong verbal, written, and organizational skills

· Natural leader who is great at getting the best out of others

· Ability to juggle changing priorities while maintaining a positive attitude in the face of changing deliverables

· Experience in a fast growth start up environment an asset

· Track record of successfully delivering projects from start to finish on time and within budget

Accommodations are available on request for candidates taking part in the selection process; please let us know if you require a specific accommodation.

Weight Loss by Gina Inc. encourages applications from members of equity-seeking groups, including but not limited to candidates who are racialized, Black, First Nations, Inuit, and Metis peoples, LGBTQ2SI+, and persons will disabilities.

Job Type: Full-time

Salary: $75,000.00-$95,000.00 per year


  • Dental care
  • Extended health care
  • Vision care

Flexible Language Requirement:

  • French not required


  • 8 hour shift

Weight Loss by Gina