The Cast Member position is an hourly role with part-time hours and varying shifts. Cast Members are supervised by the location based Management Team and [where applicable] Cast Leaders. In conjunction with their team, they are responsible for facilitating Guest service within their theatre. Cast Members are responsible for a variety of duties, including [but not limited to]; interacting with Guests, sales transactions, general cleaning and counting inventory. Cast Members will exemplify the Company’s values, follow all policies, procedures and guidelines of Cineplex, while creating and maintaining strong professional relationships both internally and externally.
Interact with Guests in a positive, professional manner.
Maintain a high degree of visibility and accessibility to Guests.
Deal swiftly with Guests concerns and escalate to supervisory staff where support is needed. Report all Guest concerns to supervisory staff.
Process transactions efficiently to maintain a high speed of service for our Guests.
Follow standard recipes to ensure high food quality for our Guests.
Preparing and serving food.
Routine cleaning of equipment.
General cleaning of all areas of the theatre; both back of house and Guest facing.
As scheduled by management, assist in the execution of promotions, rentals and other special events.
As scheduled by management, complete all daily tasks and checklists.
Health & Safety:
Report any observed machinery that is unsafe or broken to management.
Be aware of hazards and identify to management.
Maintain a safe and clean working environment.
Work in a safe manner.
After signing up, you will be sent an email with instructions on how to connect.
Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera. Check to see if your network connection can support an online session. A plugged in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.
What to prepare
Preferred dress code
Business casual (dress pants/skirt, button down/blouse, optional tie)
Cineplex is synonymous with entertainment. Known as Canada’s largest and most innovative film exhibitor, we’re so much more than movies – operating The Rec Room, Canada’s favourite destination for ‘Eats & Entertainment’ and Playdium, specially designed for teens and families.
Continuing its legacy as a leader in entertainment innovation, later this year Cineplex will open Junxion, a first-of-its-kind concept that is a movie theatre, entertainment complex and dining destination – all in one place. Offering immersive and shared experiences for movie-lovers and entertainment-seekers alike, Junxion will be the complete night out for guests of all ages, including teens, millennials, their friends and families.
At Cineplex, change and disruption are nothing new. Infusing innovation into everything we do has fueled our evolution as a fully-integrated, diversified and growing organization with exciting career opportunities in our locations and corporate functions. Grow with us and explore roles in operations, food services, hospitality, digital commerce (CineplexStore.com), digital (Cineplex Digital Media) and cinema media (Cineplex Media), consumer loyalty (SCENE), finance, human resources, technology, amusement solutions (Player One Amusement Group), and more.
Proudly recognized as having one of the country’s Most Admired Corporate Cultures, we rally behind our values of Teamwork, Innovation and Excellence.
We are creative, curious and love thinking big. The next evolution of Cineplex starts here, with you.
Learn more about our businesses through the links below.
Cineplex | Cineplex Digital Media | | Cineplex Media | Cineplex Store | Player One Amusement Group | Playdium | The Rec Room | SCENE
What is a virtual interview?
Virtual interviews help employers connect with job seekers when they're not in the same physical location. Since hiring is a human process, employers would like to talk with you online (chat, video, or phone) to see if you meet the requirements for the job.