Client Scheduling Associate

Toronto
Job description

Veritext Canada is a full-service court reporting, mediation and legal transcription firm with offices throughout Canada. We are currently hiring for the position of Client Scheduling Associate.

We are looking for a dynamic, savvy individual with solid attention to detail and organizational skills to schedule and maintain our job bookings, answer incoming calls and greet and direct clients/guests.

This is a fast-paced position in a growing company, and it requires exceptional attention to detail and excellent customer service skills.

This position is available immediately and is a hybrid position (in office and work from home schedule).

**Please submit a cover letter with your resume. **

Job duties include but are not limited to assisting with the following tasks:

Scheduling

  • Entering and maintaining all bookings in our electronic calendar program
  • Requesting and receiving job information from clients
  • Confirming bookings with clients
  • Assigning jobs to court reporters
  • Confirming next-day job details with court reporters
  • Tracking court reporters’ time off
  • Ensuring we have proper boardroom and court reporter coverage
  • Coordinating travel arrangements with court reporters for out-of-town assignments
  • Assigning boardrooms to jobs
  • Preparing daily master job schedule for in-office proceedings
  • Coordinating boardroom bookings
  • Maintaining our client database
  • Assisting with preparation of job quotes

Qualifications & Experience:

  • Exceptional multi-tasking skills
  • Excellent attention to detail
  • Solid time management skills
  • Highly proficient computer skills
  • Excellent written and verbal English skills
  • Experience with Outlook, Word and Excel
  • Ability to efficiently learn new software
  • Tactful and professional approach in all interpersonal communications
  • Polished and professional demeanour

Job Types: Full-time, Permanent

Salary: From $20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Education:

  • Secondary School (preferred)

Experience:

  • Scheduling: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location: Hybrid remote in Toronto, ON



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Veritext Canada

Toronto