Job Collection Agent in Midtown Toronto

Collection Agent

Midtown Toronto
Job description

Join & receive $500 in joining bonus!

Are you energetic, competitive and passionate about debt collections? We are searching for a highly motivated, enthusiastic, intermediate and senior collection officers.

International Credit Experts Inc. is a leader in debt collections and call center services. We are looking for intermediate and senior collection agents/account receivables executives to join our growing team. Competitive salary will be offered based on experience.

Acting as a change agent, the Collection Officer is responsible for accurately processing information and effectively negotiate and arrange payment terms for purchase and third party accounts. This position directly reports to the Director of Collections/Operations.

Job Duties:

  • Contact past due customers by phone, request payment & negotiate appropriate payment arrangements, within authorized limits
  • Send correspondence to delinquent/collection customers
  • Must provide solutions to customers on how to handle debts
  • Clearly documents call results and content of calls
  • Utilize our skip tracing tools and databases to locate consumers
  • Apply tact, diplomacy & resourcefulness; Handle objections & excuses, apply soft calling techniques, where appropriate, to effectively manage & control situations


  • Minimum 2-3 years of collection experience is a must
  • Must demonstrate excellent English language skills

What We Offer:

  • Great compensation based on experience
  • Great commission structure and benefits (uncapped commission)
  • Great team envirorment and awesome referral program/bonus
  • Extended health care, Dental care, and Vision care
  • Yearly Performance Review
  • Work from home and Hybrid models offered
  • $500 joining bonus

Job Types: Full-time, Permanent


  • Dental care
  • Extended health care
  • Vision care


  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay


  • collection: 3 years (preferred)

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Job Collection Agent in Midtown Toronto

International Customer Care Services

Midtown Toronto