Job Community Standards Officer in Mississauga

Community Standards Officer

Job description

Date Posted: 11/25/2022
Req ID: 28575
Faculty/Division: UofT Mississauga
Department: UTM:Student Housing & Residence Life
Campus: University of Toronto Mississauga (UTM)
Position Number: 00044904


About us:

The university’s second largest division, U of T Mississauga has 17 academic departments and offers 156 programs in 92 areas of study. Home to approximately 15,000 students and over 1,000 faculty and staff, the campus houses the Mississauga Academy of Medicine, Centre for Medicinal Chemistry and Institute for Management and Innovation. With its distinctive interdisciplinary programs such as forensic sciences and biomedical communications, U of T Mississauga offers a broad array of continuing education programs and professional masters programs. Established in 1967, the campus features award-winning architecture, robust community partnerships and a dynamic student environment set amongst 225 acres along the Credit River in Mississauga.

UTM’s residence system is U of T’s largest with 1600+ beds. In 2016 Student Housing & Residence Life completed a comprehensive Student Housing Master Plan that will continue to guide our high-level planning for the next 15 years. This plan includes a ~$40m renovation and renewal plan and plans for expansion! Come grow with us at UTM!

Your opportunity:

Reporting to the Assistant Director, Residence Life, the Community Standards Officer is responsible for overseeing the behaviour management of UTM's residence communities. The incumbent will support holistic student development in residence through Student Housing & Residence Life's Community Standards and conduct practices. The Community Standards Officer functions as a part of the Residence Life Management Team, providing guidance and support to the Community Development Coordinators in addition to leading the initiatives of a Work Study Student focused on promoting and maintaining positive student behaviour.

Your responsibilities will include:

  • Interpreting applicable guidelines and protocols to determine policy violations
  • Investigating community standard and housing policy violations
  • Determining appropriate disciplinary actions for breaches of community standards and/or housing policies
  • Applying established standards when responding to emergencies
  • Providing proactive care to prevent physical or emotional injury or harm
  • Implementing plans and process improvements for program and service activities
  • Assigning cases based on knowledge of staff expertise

Essential Qualifications:

  • Bachelor's Degree or acceptable combination of equivalent experience
  • Minimum five years experience in a residential environment
  • Experience in individual advising, conflict mediation, program development and community standards enforcement in an undergraduate residence community
  • Experience responding to crisis and emergency situations in residence while on-call
  • Experience supervising student staff
  • Competent in responding to breaches of community standards and/or housing policies
  • Proficient in planning, facilitating, and evaluating residence policies & processes
  • Ability to influence staff to meet departmental goals
  • Familiar with student development research, literature, theories, trends & best practices
  • Ability to interact, communicate and build partnerships with students, parents, university staff and faculty
  • Excellent communications (oral and written) skills
  • Excellent organization and time management skills with the ability to multitask and meet strict deadlines
  • Effective problem solving and interpersonal skills

To be successful in this role you will be:

  • Adaptable
  • Communicator
  • Organized
  • Problem solver
  • Resourceful
  • Team player

Closing Date:
12/05/2022, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 13 - $76,284 with an annual step progression to a maximum of $97,556. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Student Services
Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

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Job Community Standards Officer in Mississauga

University of Toronto