Customs Clerk

Job description

With over 25 years of continuous growth and customer satisfaction, Polaris Transportation is Canada's largest privately held cross-border LTL carrier providing daily departures between USA and Canada. Polaris is comprised of five operating divisions which provide a multitude of transportation services, including cross-border and domestic LTL and TL, global logistics, hazmat certified warehousing & distribution and technological development.

As leaders of innovation in our industry, we have and will continue to utilize advanced technologies to transform the way we do business. This drive and commitment have resulted in great industry recognition

We are a supply chain company that defines our success by the positive impact we have on everyone we touch. Our growth will come from clarity of purpose and aligned values today.

We’ve thought hard about some clear values that guide everything we do along the way:

· Our priority is Safety

· We have each others’ backs

· It’s always about our customer

· We raise the bar


Customs compliance is a key element to uphold our reputation as cross-border pros and as part of the team you will:

  • Accurately enter data into corresponding fields within various software programs
  • Successfully track and trace orders
  • Identify and correct data entry errors
  • Support southbound and northbound teams with customs clearances
  • Contact customers to obtain missing information/documentation
  • Answer customer inquiries via phone and e-mail
  • Other duties and or tasks as delegated by management

Hours: Monday to Friday – Varrying 8 hour shifts from noon to 12:30 am


  • Clean criminal background
  • High school graduation or equivalent
  • Strong customer service, interpersonal, communications and organizational skills as well as analytical and problem-solving abilities
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Knowledge of cross border operations
  • PC literate, with TMW, MS office apps experience
  • Ability to be self-motivated while working in a team atmosphere

We are an equal opportunity employer who promotes diversity and inclusion.
If you are searching for an opportunity to grow your career while adding value to our team, then this is the role for you. We invite you to submit your application online, in confidence, for our review and consideration.

Work Remotely

  • No

Job Types: Full-time, Permanent

Salary: $19.00 per hour


  • Casual dress
  • Company events
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Vision care
  • Wellness program


  • 8 hour shift
  • Monday to Friday
  • Overtime

Supplemental pay types:

  • Overtime pay

COVID-19 considerations:
Our company adheres to stringent COVID-19 protocols, the safety of our team is a priority.


  • data entry: 1 year (required)

Apply Job

Polaris Transportation Group