Job description

Established dental practice in West Toronto (at Bloor St and Jane St, 5 minutes walk from Jane station) with 4 chairs looking for a dental receptionist who is committed, friendly and is looking for their "forever" home with an amazing, tight-knit team helping our kind and loyal patients.

The ideal candidate has a minimum 1 year of experience in dental reception, andis a graduate of a dental reception/ administration program. Also considered will be graduates of a medical office administration program, as well as experienced private medical office receptionists/ administrators (physio, optometry, chiropractic, etc).

You will be the lead/ solo office receptionist/ administrator for a busy 1 dentist (2 dentists working part-time, never on the same day), 1 assistant, 1.25 hygienist office. A sterilization assistant/ office receptionist floater is available 1-2 days a week (on days 2 hygiene are working).

If you are friendly and detail-oriented, outgoing, organized, efficient, a fast and independent learner, is able to take instruction and follow checklists well, up for a challenge, are open to learning more things as well as learning a new way to do things you already know how to do this could be the right fit for you! We would love to find someone who enjoys all aspects of dental reception duties and is looking for a career in the dental administration field.

Main responsibilities will be patient intake and care coordination, answering the phone, booking and confirming appointments, recalls, follow-up on dental predeterminations, billing and dealing with dental insurance, referrals, keeping track of invoices and paying office bills, helping keep track of office statistics.

The successful candidate will possess strong English communication abilities, proven interpersonal skills, and the desire to genuinely help our patients!


Hours are:

Monday 9:00 AM- 6:00 PM/ 7:00 PM

Tuesday 8:00 AM- 5:00 PM

Wednesday 7:30 AM- 4:30 PM

Thursday 8:00 AM- 5:00/ 6:00/ 7:00 PM

Friday 7:30 AM- 12:30 PM

(Average 33h-37h/ week)


Please note that as the office grows, your specific shift start/ end times and days may need to change (short or long-term) to include more evenings or one (possibly two) Saturdays a month.

Experience with taking assignment of benefits preferred

Familiarity with ABELDent preferred

>>Commute/ Parking:

  • We are best accessed by public transit (Jane station)
  • There are no staff office parking spots
  • General building parking is not available
  • It may be possible to rent a spot (please inquire
  • Paid parking available
  • Free side street parking available (when you can find a spot!)
  • Green P lots are available nearby

**Position start date: IMMEDIATELY**

NOTE: starting salary will be commensurate with level of experience


  • Handling cash
  • Invoicing customers
  • Handling accounts payable and receivable
  • Generating financial and operational reports
  • Processing payments
  • Handling multiple projects and tasks at once
  • Handling sensitive information in a confidential manner
  • Processing medical billing, insurance verification, etc.

Work Remotely

  • No

Job Types: Full-time, Permanent

Salary: $20.00-$28.00 per hour


  • Dental care
  • Extended health care
  • Life insurance
  • RRSP match

Flexible Language Requirement:

  • English not required


  • 8 hour shift

Application question(s):

  • Have you graduated from a dental or medical office administration program?


  • specifically Dental office receptionist: 1 year (preferred)

Work Location: One location

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White Tooth Dental