Job Human Resources Generalist in Ottawa

Human Resources Generalist

Job description

H2O Human Resources Generalist

The Human Resources Generalist, under the direction of the General Manager, will primarily be responsible for determining staffing requirements for H2O, Innofit and Condo Concierge’s front-line operations. This role will also evaluate policies and procedures and provide recommendations for changes to improve efficiency on a quarterly basis. The Human Resources Generalist must possess ability to identify measures of performance and actions needed to improve hiring strategies and front-line staff engagement. Front-line includes but is not limited to; lifeguards, head lifeguards, recreation attendants, recreation supervisors, cleaners, security guards and concierge personnel. This role does not apply to head office staff.

The Human Resources Generalist will further be responsible for supporting the operational and strategic objectives of the organization by utilizing their skills and knowledge in many functional areas of Human Resources, including but not limited to; employee and labor relations, ESA compliance, human resources programs, recruitment and selection, organizational development, writing/updating job descriptions, writing /updating policies and procedures, training, health and safety and performance management. The Human Resources Generalist will play an integral role in promoting and strengthening a culture where health, safety, quality, and risk management are important elements of everyday work life and focus on a collaborative approach to continuous improvement.

Key responsibilities

Hiring, Recruitment, and Termination

  • Design and implement recruitment strategies on a quarterly basis to ensure a proactive approach to recruitment per contractual obligations
  • Maintain recruitment strategies to ensure that projects are fully staffed
  • Maintain and engage a general talent pool to ensure proactive approaches to hiring
  • In conjunction with marketing team members, maintain job ads on a bi-weekly basis to ensure that they are reaching required talent
  • Screen candidates for job specifications and direct them to the hiring manager
  • On-board employees
  • Track and document employee discipline on an as needed basis in conjunction with the employee’s direct supervisor
  • Process employee termination per employee termination checklist

Administration, Payroll and Finance

  • On an annual basis update pay scales per cost-of-living increases as directed by the CFO
  • Submit paysheet to the General Manager for approval on a bi-weekly basis
  • Reconcile Visa statements monthly
  • Submit and maintain applications for the Canada Summer Jobs Subsidy program on a yearly basis
  • Create and maintain an FAQ sheet for employees to refer to; answer any questions from front-line employees on an as-needed basis
  • Update statics on hiring trends for informed analyses on hiring strategies

Policy Analysis, Health and Safety, and Training

  • Perform quarterly reviews of employee policies and submit recommendation on changes
  • Submit WSIB and CNESST claims as necessary
  • Ensure employees are trained and receive mandated health and safety trainings such as WHIMS or otherwise required for their position
  • Track employee qualification expiry dates as required by their position
  • Ensure WSIB and CNESST compliance


  • Must be legally eligible to work in Canada
  • Possession of a Diploma or Degree in Business Administration, Human Resources or related field from a recognized post-secondary institution or equivalent years of experience
  • Minimum of two (2) years of administrative experience in a human resources environment
  • Knowledge of human resources processes and best practices
  • Excellent administrative and records management skills, with a high level of attention to detail and accuracy
  • Proficiency with computers and the use of various software programs including Microsoft Office Suite and ADP
  • Ability to deal with confidential information and sensitive situations with tact and diplomacy
  • Strong organizational, time management, interpersonal, communication, problem solving and analytical skills
  • Strong French written and oral skills considered an asset

H2O is committed to providing an equal, inclusive, diverse and barrier-free work environment, starting with the hiring process. We promote the principles of diversity and inclusion and adhere to the tenets of the Canadian Human Rights Act, the Ontario Human Rights Code, and the "Commission des droits de la personne et des droits de la jeunesse du Québec". We encourage applications from people with disabilities, Indigenous peoples, people of all races, religions, ethnic origins, sexual orientations and gender identities and expressions. If you need to be accommodated during any phase of the hiring process, please use the Contact information below to request special accommodation. Accessible formats and communication supports are available upon request.

Job Types: Full-time, Part-time, Permanent

Salary: $47,000.00-$69,200.00 per year


  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site gym
  • On-site parking
  • Paid time off
  • Tuition reimbursement
  • Vision care
  • Wellness program


  • 8 hour shift
  • Day shift
  • No weekends

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Ottawa, ON: reliably commute or plan to relocate before starting work (required)


  • Human resources: 1 year (required)
  • Administrative: 1 year (required)

Work Location: One location

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Job Human Resources Generalist in Ottawa