Job IT and Office Operations Assistant in North York

IT and Office Operations Assistant

North York
Job description

YuJa is looking for a passionate individual to play the role to join our Internal Operations Team to play the role of an IT and Office Operations Assistant within our Toronto office. Our team is passionate, excited about growth opportunities, and very creative. We are looking for people who are like-minded in vision and can also contribute to the diverse thinking our team requires.

About Us

YuJa is a leader in ed-tech solutions. Our software platforms provide organizations of all sizes with the tools to help educate, engage, inspire and collaborate. We serve learning enterprises within all sectors, including higher-ed, K12, government, healthcare, non-profit and corporate. Our portfolio includes products for video management, lecture capture, live streaming, video conferencing, digital asset management, video test proctoring, digital media accessibility, digital archiving and compliance, and real-time audience response systems.

We have legal headquarters in Delaware with primary U.S. offices in Silicon Valley, California and Canadian offices in Toronto.

About the Role

As an IT and Office Operations Assistant, you will be responsible for assisting and supporting with the following:

IT Operations

· Provide front-line on-site internal IT support including daily IT operations for server and network maintenance, hotline & deskside support, equipment maintenance, and service provisioning for internal staff.

· Performing troubleshooting through diagnostic techniques and pertinent questions

· Responsible for PCs, printers, and related equipment (monitor, keyboard, mouse, hard drive, etc.)

· Installing and upgrading windows and software

· Diagnose and resolve technical hardware and software issues

· Diagnose and resolve minor network issues (e.g., LAN access)

· Direct unresolved issues to the next level of support personnel

· Perform other duties upon request

Office Operations

· Liaise with different vendors, maintenance workers, order office supplies, and maintain a record of the same along with managing vendor relationships and completion of their projects

· Order, pickup, setup, and takedown of weekly catered lunches.

· Maintain inventory of kitchen and office supplies and ensure fridges are stocked up with supplies for employee use

· Support leadership with company events (town halls, quarterly activities, etc.) by scheduling, coordinating, and organizing the logistics of office meetings and events, ordering catering, etc.

· Reception and guest support. Greeting and seating candidates for onsite interviews, welcoming on-site visitors, determining the nature of business, and announcing visitors to appropriate personnel

· Perform other clerical/administrative duties as needed. Other duties may include but are not limited to maintaining a clean office, mail and courier services, landlord relations and management of building access passes, safety and security support.

About You

· 1-2 years of experience as an IT Help Desk/Support Technician

· Experience in facilities and office management.

· Recent and international graduates are welcome to apply

· Flexible personality with a positive and can-do attitude

· Possess good verbal and written communication skills

· Possess the ability to multitask

· Basic technical skills and experience of applications (e.g., Windows OS and Mac OS, Cisco network device management, Microsoft Office 365) and hardware PC / smart device support.

Why you'll love working here

· Competitive Base Salary

· Comprehensive health, vision and dental benefits which are 100% employer-paid

· Flexible work hours to help create an ideal work/life balance

· Paid sick days

· Company provided snacks and drinks

· Employee recognition activities and rewards such as gift cards, employee of the week, etc.

· Continuous learning opportunities to promote personal and professional growth

· On-the-job experience with senior-level business leaders

· Free Parking

· YuJa is recognized by Forbes multiple times as one of the best start-up employers in Canada.

YuJa is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Type: Full-time

Pay: From $0.10 per hour


  • 8 hour shift
  • Monday to Friday

Work Location: One location

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Job IT and Office Operations Assistant in North York


North York