Medical Administrative Assistant

Job description

Job Description

Toronto Functional Medicine Centre and IV Lounge is looking for a progressive and dynamic Medical Administrative Assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.
As a Medical Administrative Assistant, you will perform various tasks on a daily basis; scheduling, invoicing, data management, patient profiles, patient calls, deliveries, office supply orders and inventory. You should be able to multitask and prioritize at a high level. We also expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you.

Job Responsibilities and requirements:

  • A Medical office assistant diploma and customer service experience is preferred.
  • Must be able to multi-task in a fast-paced professional environment
  • Must have excellent organizational and time management skills
  • Maintains daily task list and operations by following policies and procedures; reporting needed changes
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information in our database
  • Handle patients scheduling and re-booking as well as lab reports, billing, emails requests, lab results etc.
  • Have proficient knowledge of QuickBooks accounting and Electronic Medical System
  • Must be reliable, dependable and have integrity
  • Proficiency in English language is required. Excellent written and verbal communication skills are a requirement

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: $18.00-$19.00 per hour


  • Casual dress

Flexible Language Requirement:

  • French not required


  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Application question(s):

  • Have you completed a Medical Admin Certificate at an accredited institution?
  • Are you available Mondays, Wednesdays, Thursdays and some Saturdays


  • AEC / DEP or Skilled Trade Certificate (preferred)


  • Medical office: 2 years (required)

Toronto Functional Medicine Centre