Job Night Auditor/Front Desk Agent in Toronto

Night Auditor/Front Desk Agent

Toronto
Job description

This is a part-time Night Auditor position. Applicants must be available to work overnight shifts all days of the week. Additional shifts may be scheduled based on availability and scheduling needs.

As a Night Auditor, your duties include:

  • Managing operations at the Front Desk during the overnight shift.
  • Providing excellent guest service to internal and external clients.
  • Assisting guest with queries and concerns.
  • Processing daily Operations reports.
  • Ensuring that Health and Safety standards are met during the overnight shift.
  • The ability to be flexible, as you may be cross-training on Front Desk and Switchboard operations.
  • Other duties as assigned by Supervisor/Manager and General Manager.

The qualifications for this position are:

  • Previous hotel experience is required.
  • Candidates must be available to work ALL shifts as described above. Candidates must also be flexible to work shifts, including mornings, evenings, weekends and statutory holidays.
  • Must possess excellent interpersonal, communication, and writing skills.
  • Fidelio/opera experience is an asset.
  • Must possess strong organizational and time management skills.
  • Must possess an outstanding level of customer service, be punctual, well-organized and have a keen eye for detail.
  • Must be guest service focused.
  • Have the ability to work independently, as well as with others.
  • Must be able to stand for long periods of time.

The SoHo Hotel & Residences welcome and encourages applications from people with disabilities. Accommodations are available upon request at all stages of the recruitment and selection process.

Job Type: Full-time

Salary: $23.49 per hour

Benefits:

  • Dental care
  • Employee assistance program
  • Life insurance
  • Paid time off
  • Vision care

Schedule:

  • 8 hour shift
  • Night shift

COVID-19 considerations:
All guests and employees are required to wear a mask. Employees are issued additional personal protective equipment based on their job group. Plexi-glass barriers have been installed at the front desk. Cleaning and sanitizing has been increased.

Job Night Auditor/Front Desk Agent in Toronto

SoHo Hotel & Residences

Toronto