Job description

Company Overview

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS’s well-established Canadian retail relationships, transportation partnerships, and infrastructure provide our internationally recognized clients with a significant advantage for reaching and serving consumers in Canada and beyond through wholesale, brick-and-mortar, and e-commerce channels.

Why work for NLS?

Our people are the driving force behind our culture, and we embrace our P.I.E.C.E values every day. At NLS, you can contribute new ideas and are empowered to do so. Joining Canada’s leading retail logistics provider can provide opportunities that you may have never considered. With our continued expansion into new markets and new supply chain capabilities, our future is one of growth and opportunity.

What is the Supply Chain Rotational Program?

The Supply Chain Rotational Program is aimed at fast tracking and developing individuals in the operational and business knowledge of the organization through the role of an Operations Management Trainee (OMT). This program provides the opportunity to rotate through multiple departments over the course of 12-months, where you will gain hands on experience and tackle challenging projects.

If you are looking for a fast-paced environment, supporting multiple clients, and gaining hands on experience than this role is for you!


You will have the ability to learn and rotate through our key departments over 12-months.


This program specifically focuses on our Supply Chain and Transportation Operations of NLS and may have the opportunity to learn and rotate through our key departments such as Business Development, Customer Service and Engineering.

Career Opportunities

This program leads to a variety of positions across the company, including Operations Manager and General Manager.


If you have completed or are in the process of completing a Supply Chain program, you are eligible to apply for this position.

Program Overview
: This position will run from May 2023 to May 2024

This position will have a primary focus on learning our Operations Department, and rotate through our key departments which may include Transportation, Customer Service, Business Development and Engineering for 12 months.

This exciting new program will complete multiple rotations throughout NLS and become proficient in all aspects of our operations.

This role will play a key role in assisting and learning the day-to-day operational requirements for the overall business.

Throughout the rotation the OMT will have the opportunity to take a leadership position, contribute, to participate in key projects, and play a key role in participating in strategic projects.

Learning & Development

This position will have a mentor assigned to them throughout the duration of the program who will act as a coach and help guide and navigate them through the different areas of the program.

This role will be provided with continuous learning opportunities throughout the program. By the end of this program, you will have learned in-depth supply chain practices and roles and responsibilities of various departments within the organization. NLS has a large focus on self-directed and personal development. NLS has invested in multiple self-directed learning resources, and company led programs to aid in the growth of our employees.

What does success look like?

A successful OMT is someone who dives deep into understanding our operations and process, who is able provide impact, contribute to the overall goal of the organization, partner with key stakeholders, and takes a hold of continuous and self-directed learning.

Upon successfully completing the program, this role has the opportunity to continue in a full-time role with NLS. While the primary focus is operations, future opportunities will also be available in our support departments.



  • Assist the supervisors coordinate and supervise the activities within the facilities
  • Learn to resolve work-related problems and prepare and submit progress and other reports
  • Be able to train staff in job duties, company policies and safety procedures
  • Participate in regular production and service review meetings and/or calls with client and NLS stakeholders, and speak to the weekly service trends


  • Learn to manage the order flow in the warehouse management system and on the floor with the team
  • Learn how to analyze and conduct labour plans for the Distribution Centres
  • Develop a strong understanding of supporting activities on the floor such as RF Scanning, picking, packing and its impact to the rest of the organization


  • Liaise with internal departments related to issues regarding Operations, Transportation, and Customer Service (Ex. billing inquiries, customer inquiries)
  • Identify and communicate client concerns or trends to the Client Solutions Manager, Operational Manager and/ or Transport Manager for escalation and follow-up
  • Respond to all customers inquiries (via telephone, email, fax or in person) in a professional, polite manner with the goal to provide customer-focused service

Minimum Requirements

  • Bachelor’s degree or College Diploma; Supply Chain Related Discipline preferred
  • Experience in warehouse, distribution, or retail preferred
  • Ability to multi-task and detail-oriented
  • Familiarity with Microsoft Office preferred
  • Willing travel across the NLS network as needed (Mississauga/ Etobicoke/ Brampton)

National Logistics Services (NLS) is Canada’s leading retail logistics provider for global lifestyle brands, including apparel, footwear, accessories, and sporting goods. NLS welcomes diversity in the workplace and encourages applications from all qualified individuals, including visible minorities, Aboriginal People, and persons with disabilities. NLS is committed to providing accommodation for people with disabilities. To request any accommodation you may require to participate in the recruitment process (including alternative formats of materials or accessible meeting rooms) contact Human Resources to discuss your needs.


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Job Operations Management Trainee in Mississauga

National Logistics Services