Operations Manager

Job description

We are hiring an Operations Manager for our Milton Ontario Office. Here is your chance to become part of an amazing team and start a rewarding career.

You Have

  • Excellent interpersonal, verbal, and written communication.
  • Comfortable working in a fast-paced environment
  • ·1 – 3 years of experience in Operations for trucking, logistics or similar environment
  • Experience in a supervisory or management role, with a preference for experience in the transportation industry.
  • Proficient in MS Office and ability to quickly learn trucking dispatch software
  • Working knowledge of Load link and other Load boards
  • Aptitude for problem-solving
  • Ability to work as a team
  • Experience in Regional, Canada/USA Cross-Border brokerage will be considered an asset.
  • Experience in providing guidance and assistance to logistics team
  • Proven leadership and people/team development skills.
  • Strong analytical skills and passed experience managing P&L.

The Job

  • Efficiently Schedule, Plan and Dispatch Trucks & Drivers
  • Accept load tenders, book delivery appointments and schedule shipments.
  • Communicate with customers, shippers and receivers to coordinate order details, pickup times and delivery times
  • Handle customer inquiries in a timely, professional manner.
  • Recruit, train and develop dispatch, planning and tracking team
  • Ensure dispatchers and drivers have the necessary resources to perform their job duties.
  • Assist dispatchers and front-line supervisors in troubleshooting and resolving day-to-day issues and activities.
  • Monitor service levels and KPI’s to ensure customer expectations are met or exceeded.
  • Build and maintain strong relationships with customers and carriers.
  • Review department performance to improve equipment utilization, reduce operating expenses and increase profitability

Job Type: Full-time

Salary: $60,000.00-$80,000.00 per year


  • 8 hour shift
  • Monday to Friday
  • Morning shift

Work Location: One location

Apply Job

Blue Line Distribution Ltd