Operations Manager

Saskatoon
Job description

An industry leasing facility maintenance company that across Canada and the United States is seeking an experienced Operations Manager in Saskatoon to join our Saskatchewan team!

This individual must have a strong operational background and a passion for people & customer service. You are accurate and results-oriented with excellent organizational, verbal, and written communication skills. You work effectively with employees at all levels and across various departments throughout the company. You are interested in a long term career with the opportunity to learn and grow within the company, not just a job.

The high-level tasks of the job are as follows:

Responsibilities:

  • Train managers and supervisors policy and procedure changes.
  • Retention of customers, monitoring of building activity for their geographic area and advising business development manager of any upcoming opportunities to tender.
  • Perform costing of one-time jobs and new contracts within existing portfolio.
  • Ensure that all service requirements are maintained as per the various contract agreements.
  • Conduct periodic site inspections to ensure quality levels are maintained, documented, and communicated to the client contact.
  • Conduct periodic site audits to ensure; staffing levels and payroll reports are accurate, key/card access controls and quality inspection programs are in place, WHIMIS documentation and training is current, supply levels are adequate, equipment and employee uniforms are in good order.
  • Maintain positive relationships with clients by conducting formal site visits on a regular basis.
  • Ensure all invoicing is accurate for both contract and additional services and that all labor costs are accurate and on budget.
  • Ensure all sub-contractors are servicing contracts as per company standard and that all Insurance liability and WSIB certificates are current.
  • Complete all KPI monthly reports accurately and as per month end deadlines.
  • Conduct operations management meetings and bring new ideas forward to share best Industry practices.
  • Review monthly financial reports with leadership and key operational contacts.
  • Prepare corrective plans for over budget plans and improve customer service.
  • Promote company to all existing and prospective clients and identify areas to generate new sales within accounts.

Knowledge/Skills/Competencies:

  • Financial analysis and project management skills.
  • Leadership, team building and employee management skills.
  • Ability to work on multiple projects as a team leader.
  • Excellent client relation and communication skills.
  • High attention to detail.
  • Effective problem-solving skills.

Additional tasks and duties, as required.

Job Type: Full-time

Salary: $65,000.00-$74,000.00 per year

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • On call

Work Location: One location



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Confidential

Saskatoon