Job Program Analyst in North York
North York
Job description
Are you a highly skilled and organized professional with outstanding political acuity and expertise in building stakeholder relationships? If so, this role provides financial, analytical, operational and policy support to a dynamic area of the Ministry of Health.

This position is a great opportunity to work in an environment where personal and professional growth are fostered while getting to know multiple facets of the business and develop skills to take your career to the next level.

The Ministry
Ministry of Health is responsible for administering the health care system and providing services to the Ontario public through such programs as health insurance, drug benefits, assistive devices, care for the mentally ill, long-term care, home care services, community and public health, health promotion and disease prevention. It also regulates hospitals, nursing homes, long-term care homes; operates psychiatric hospitals and medical laboratories; and coordinates emergency health services.

The Branch
Provider Services Branch establishes and manages fee-for-service physician and provider payment policy and payment schedules, supports physician and provider negotiations, plans and delivers specialized payment programs, and protects patients and tax payers against inappropriate billings through various accountability programs in accordance with the Commitment to the Future of Medicare Act and the Health Insurance Act.

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?

In this role, you will:
  • Conduct program research and analysis – both financial and operational
  • Monitor and assess the effectiveness of programs, policy, agreements and services
  • Assist in or provide issue coordination services and products to manage and resolve program issues
  • Conduct ongoing monitoring and review of programs to ensure performance and enforce accountability, and maintain effective relations with external stake holders
  • Participate in the development and implementation of operational policies

How do I qualify?

Technical Knowledge

You have:
  • Knowledge of or the ability to learn about the health care system, Ministry health care programs and health provider payment programs, including fee for service and contractual payment programs and related funding mechanisms.
  • Ability to interpret Ministry policies/procedures and applicable legislation/regulations (e.g. Health Insurance Act, Personal Health Information Protection Act, Freedom of Information and Protection of Privacy Act, Canada Health Act, Immigration and Refugee Protection Act)
  • Knowledge of performance measures and financial modeling and research and data analysis methods to support the development and coordination of policies, guidelines and procedures
  • Knowledge of program analysis and evaluation techniques to assess the effectiveness of new/changed policies and programs

Analytical and Problem-Solving Skills

You can:
  • Research and analyze program information to assist in the development of payment program policies, procedures, guidelines, and operational requirements
  • Assess compliance and accountability
  • Identify, analyze and recommend solutions to complex or contentious program issues

Communication Skills

You have:
  • Written communication skills to develop and/or contribute to reports, funding agreements, policy manuals, briefing material and correspondence
  • Oral communication and consulting skills to provide information and advice related to provider payment programs

Interpersonal and Relationship Management Skills

You can:
  • Develop and maintain effective relations with internal and external stakeholders
  • Respond to clients, providers and other external inquiries, and provide information related to program policies and procedures
  • Manage and defuse contentious issues and inquiries

Computer Skills

  • You are proficient with a variety of computer applications (e.g. word processing, spreadsheets, project scheduling) and Internet

Additional Information:

  • 1 Temporary, duration up to 12 months, 49 Place D'Armes, Kingston, East Region or 5700 Yonge St, North York, Toronto Region

Compensation Group:
Association of Management, Administrative and Professional Crown Employees of Ontario

Understanding the job ad - definitions

Policy and Analysis

Posted on:
Tuesday, January 24, 2023

  • Less qualified applicants may be considered on an underfill basis.
  • E-HL-193509/23

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