Job Program Assistant, Fitness For Duty in Toronto

Program Assistant, Fitness For Duty

Job description
Requisition ID: 6728
Number of Vacancies: 1
Department: Human Resources (20000040) - Employee Relations (30000062)
Salary Information: $55,528.20 - $69,451.20
Pay Scale Group: 5SA
Employment Type: Temporary up to March 17, 2024
Weekly Hours: 35 Off Days: Sat/Sun Shift: Day
Posted On: November 24, 2022
Last Day to Apply: November 25, 2022
Reports to: Manager - Fitness for Duty

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

General Accountability

Reporting to the Program Administrator – Fitness for Duty, this position is responsible for assisting in the administration of the TTC’s Fitness for Duty Policy. Responsibilities include preparing correspondence, scheduling meetings as well as aftercare appointments, tracking invoices, reporting confidential results, updating database and preparing monthly statistical reports. As required, the incumbent acts as backup for the Employee Relations Assistant.

Key Job Functions

  • Assisting in the administration of the TTC’s Fitness for Duty Policy
  • Receiving and reporting confidential alcohol and drug test results
  • Arranging for drug and alcohol testing as part of the Return to Work process under the Fitness for Duty (FFD) Policy
  • Scheduling tests for the TTC’s random drug and alcohol testing program
  • Updating and maintaining tracking systems/databases for invoices, incidents and preparing monthly statistical reports.
  • Ensuring the confidentiality of documents is maintained, including confidential testing information and records
  • Scheduling and taking notes at task force meetings; ensuring effective coordination and communication of information as it relates to the FFD Program; and performing related duties as assigned
  • Responsible for treating passengers and employees with respect and dignity and ensuring the needs of passengers or employees with disabilities are accommodated and/or addressed (within their area of responsibility) in accordance with the Ontario Human Rights Code and Related Orders so that they can fully benefit from the TTC as a service-provider and an employer
  • Candidate will be required to participate in the TTC Customer Service Ambassador Program.


  • Use office technology, software and applications
  • Maintain documentation and historical records
  • Plan and organize activities / projects to meet section and organizational goals
  • Create, document, and manage information and records

Education and Experience

  • Completion of a post-secondary education in Human Resources or a related field combined with several years of related work experience or a combination of education, training and experience deemed to be equivalent.

Additional Requirements

  • Sound knowledge of modern office practices
  • Knowledge of labour relations, human rights and human resources concepts and practices including relevant legislation such as Labour Relations Act, etc.
  • Must have or rapidly acquire sound knowledge of TTC policies, specifically the Fitness for Duty Policy, as well as TTC Collective Agreements, procedures and programs applicable to the work performed
  • Demonstrated ability to make sound decisions in a timely fashion to adapt to changing situations
  • Excellent attention to detail and the accuracy of work
  • Working knowledge of computers and software applications relevant to the work, specifically Microsoft Excel
  • Knowledge of SharePoint is beneficial
  • Must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders including disability accommodation and accessibility requirements pertaining to passengers and employees.
The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization, and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQ(IA+) community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570. Any information received related to an accommodation will be addressed confidentially.
The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.
We thank all applicants for their interest but advise only those selected for an interview will be contacted.

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Job Program Assistant, Fitness For Duty in Toronto

TTC (Toronto Transit Commission)