Job Receptionist in Toronto
Job description
Hourly Wage
ISS offers a competitive compensation package including Benefits, Paid Time Off, with a hourly salary starting at 24.00 USD.

Day Shift – 8:45am -5:15pm Monday-Friday

Key Purpose
Provide superior hospitality while meeting and greeting all visitors and guests. Always representing both ISS and our Client in the most professional manners.

Success Criteria
  • Polished Professionalism
  • Positive attitude
  • Dependable
  • Ability to communicate effectively both written and oral
  • Independent, self-driven individual

Ideal Candidate Experience
  • High school diploma or equivalent education required. College Degree Preferred.
  • Two years related experience in a corporate environment or hospitality related field preferred
  • Knowledgeable of Microsoft Office applications
  • Great telephone skills and verbal communication
  • Must be customer focused, organized, and professional
  • Ability to work in a team environment

Key Accountabilities
  • Welcomes visitors by greeting them, in person or on the telephone, answering or referring inquiries.
  • Directs visitors by utilizing employee and department directories, giving instructions.
  • Maintains security by following procedures defined in SOP, badge requirements and floor access controls.
  • Answer phones
  • Assist with Guest Pre-Registration
  • Main point of contact for Building Security for receiving guests and visitors; contact host to announce visitor
  • Main point of contact for all Client employees on the floor; answer questions, help with requests
  • Review all Room Booking tools to stay current and informed of all meetings taking place on the floor
  • Maintain neat and tidy reception waiting area and conference rooms
  • Be familiar with all policies and guidelines as it pertains to the Floor/Reception Area
  • Sustains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Create and update Reception Operations Manuals and Cheat Sheets as needed
  • Help maintain workspace by notifying the appropriate Departments when service is needed, i.e., carpet cleaning, missing light bulbs, maintenance of Ladies Room, etc.
  • Handle any administrative tasks/requests for the floor as needed
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations. This includes monitoring conference rooms and detailing usage.

Physical Demands & Work Environment
  • Come to work properly dressed according to the dress code for this position
  • Employee must be able to work under pressure and time deadlines during peak periods.
  • Sitting at a computer for long periods of time 90% of the time
  • Must be able to lift a minimum of 10 pounds

As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate.

ISS, a leading workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS believes that people make places and places make people. From strategy through to operations, ISS partners with over 60,000 customers in 30+ countries to deliver places that work, think and give and is served by 471,056 employees who connect people and places every single day. In 2019, ISS earned DKK 78 billion in revenue. It is headquartered in Copenhagen, Denmark.


Date posted:

JAN 19, 2023





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Job Receptionist in Toronto

ISS Facility Services UK