Our customer is building a fast growing Enterprise PMO team and are looking for an exceptional Technology Program Manager who is both capable of delivering a large portfolio of work (~$3M-$7M) and providing thought leadership to in support of business growth and revenue goals; you’ll be playing both an execution and leadership role. As a Program Manager, you’ll ensure that large, complex technology projects are planned, managed and implemented from SOW to final operational stage including the transition into post launch support and maintenance. You should be comfortable delivering either Waterfall or Agile projects and can assess the best delivery method to apply to the program.
Some MUST HAVE experience includes:
Experience delivering programs across a mixed channel ecosystem, Core CRM, Campaign Management Tools, Reporting Tools and Analytics. i.e. email, SMS, websites, third party media, social, Veeva / Salesforce, etc.
A minimum of 10 years of experience in the project management of IT technology solutions i.e. CRM, software development, experience with implementing off the shelf platforms like SFMC and or Adobe Experience Cloud etc.
Project Governance – building a structure of how the program will be operating including: change management, WBS, meeting cadence and; document management strategies, etc.
Program Management experience with MM$ budgets
Some skills you'll need to succeed in this role:
Proven record of accomplishment in leading and managing complex application development projects for external customers
Excellent business acumen
Experience in managing global delivery teams
Strong communication and negotiation skills with comfort working across multiple stakeholder groups from executive levels to individual contributors
A team player with the ability to manage multi-disciplinary teams and multiple projects
Partnering with the program stake holders to ensure program execution excellence
Resource Management - supporting direct or indirect reports that may be part of the program or in a matrix relationship, this also includes assigning and tracking resource time, functional budget management and workload management
Financial Management - forecasting, budget tracking, analysis and reporting
Risk Management – communicating and tracking of overall project risk and implementing mitigation strategies
Ability to establish and cultivate a culture of learning, innovation and continual improvement of project delivery and business success metrics
Strong leadership and organizational abilities
Excellent synthesis and analysis capacity with an ability to go from business strategy, through objectives to tactics and realization of benefits
College certificate or University degree in business administration, information technology or related disciplines
Project Management and/or Scrum certification e.g. PMP, CSM
Job Type: Full-time
Salary: From $120,000.00 per year
Flexible Language Requirement:
- French not required
- 8 hour shift
Ability to commute/relocate:
- TORONTO, ON: reliably commute or plan to relocate before starting work (required)
- Project management: 3 years (preferred)
Work Location: Hybrid remote in TORONTO, ON