Job Solutions Consultant in Brampton

Solutions Consultant

Job description

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.

Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness

We’ve adopted to the new world of work by introducing various workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to be self-motivated and driven and to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.

Come and join our team and reap the rewards as we work to take Canon to the next level!

Solutions Consultant

As the Solutions Consultant, you will be the technical subject matter expert on scanners and printers, partnering with internal departments, including sales and planning teams and externally with our customers to find appropriate products, including outsourced technology solutions.

Key Responsibilities
  • Identify, establish, and maintain strategic relationships in target market(s), such as solution providers, Independent Software Vendors (ISVs), hardware vendors, suppliers of related products, industry associations and influencers.
  • Act as a subject Matter Expert (SME) within the assigned product categories
  • Deliver product training and product demonstrations to Canon and dealer Sales Representatives
  • Drive sales by partnering with sales teams and recommending customized solutions based on customer requirements, including responses to RFPs
  • Research the competitive landscape and identify how to differentiate Canon products, gaining a competitive advantage
  • Provide post-purchase integration support to clients that are working with recently installed product, when needed
  • Research and recommend Canon’s participation in key events (Roadshows, tradeshows, industry shows, etc); engage with attendees as a subject matter expert
  • Liaise between Canon dealers and ITCG Lead Generation Marketing to define dealer marketing capabilities and requirements, increasing dealer sales through non-traditional marketing methods

To Succeed, You Will Need:
  • Post-secondary education in a technical field
  • Minimum of 3 years of related experience
  • Extensive computer/technical skills are required to discuss, troubleshoot, and analyze customer workflow solutions for printers/scanners using Mac and PC
  • Strong verbal and written communication skills
  • Ability to assess customer and internal needs, identify multiple perspectives and provide an appropriate solution
  • Solid time and project management skills
Why Join?

  • This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance).
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • Life insurance, disability, and wellness programs
  • Vacation, Paid Personal Time, and Sick days
  • Matching RRSP contribution & Profit Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships, and more!
  • Free Coffee and snacks
  • On-site cafeteria and outdoor patio
  • Employee gym and fitness centre
  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Community involvement
  • Canon is committed to the health and safety of our employees, customers and communities.
  • A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.

Join our team and reap the rewards as we work to take Canon to the next level!

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at [email protected] or at 1-855-531-3850 or 905-863-8713.

Since 1973, Canon Canada has been the leading provider of consumer, business, and professional digital imaging innovation. Headquartered in Brampton, Ontario, with additional offices across the country, we are committed to the highest level of customer satisfaction and loyalty and provide 100% Canadian-based service and support for every product we distribute.

To learn more about Canon, visit

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Job Solutions Consultant in Brampton

Canon Canada