Job description

Tax Professional / Office Manager

H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal, full-time and part-time associates in our tax offices nationwide. With flexible options for those looking to earn some extra income or opportunities to grow a career with an industry leader, it is easy to see why so many associates return to H&R Block each year.

As an essential service provider, we are proud to continue to live our purpose and make a difference in the communities we serve by helping our Clients to get their much needed Refunds, Benefits and Credits.

H&R Block is currently seeking an Office Manager / Tax Professional to join our Team. Please note that this is an In Office position:

Job Description

An Office Manager manages the day-to-day office operations, management, and performance of the H&R Block tax office. The office manager serves as the front line person responsible for office growth, leadership and development. An Office Manager is generally responsible for all aspects of a tax office.

Responsibilities include:

-Ensuring outstanding client service
-Driving performance to meet and exceed goals
-All office operations, local marketing, recruiting and staffing
-Supervising, training and coaching of all tax office associates
-Implementing company policies and ensuring compliance
-Serving as a role model for associates on business development
-Being a knowledgeable resource on tax products and topics
-Prepare accurate and complete tax returns for clients, as needed
-Other duties as assigned

Skills and Experience

-Ability to demonstrate strong leadership skills
-Strong verbal and written communication skills and the ability to effectively communicate in person.
-Strong customer service skills to ensure an outstanding client experience.
-Good decision making skills and the ability to function well under stress while working in a faced paced environment.
-Strong administrative and organizational skills to plan, manage, and execute day-to-day office operations.
-Must demonstrate supervisory skills sufficient to guide associates, as well as demonstrate core leadership behaviors to grow and develop associates.
-Must have the ability, flexibility and stamina to work long hours during the “tax season”.
-Previous experience as an Office Manager or Tax Professional an asset.
-Successful completion of H&R Block Income Tax Course or Tax Knowledge Assessment.

Positions available in our Cranbrook, Kimberley, and Fernie BC locations.
Only those candidates selected for an interview will be contacted. H&R Block is an equal opportunity employer.

Work remotely

  • No

Job Types: Full-time, Permanent, Seasonal

Salary: $19.00-$25.00 per hour

COVID-19 considerations:
All Associates and Clients are required to follow all Safety Measures accordingly:
- Social Distancing
- Wearing Masks
- Plexishields in place
- Office capacity limits
- Daily Office cleaning and sanitization
- Daily Associate Self-Assessments

Work Location: One location

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H&R Block