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City of Oshawa, located just a short 30-minute drive from Toronto, is a progressive city of 172,000 people and is the economic engine of the eastern Greater Toronto Area. Our strategic pursuit of sustainable growth, excellent community service delivery and co-operative partnerships have enhanced our quality of life advantage, while maintaining a strong commitment to fiscal restraint.
Posting Number: 003701
Job Title: Temporary Part-Time Recreation Information Clerk
Eligible for Hybrid Work: City: Oshawa Province: Ontario
Employment Group: CUPE 251 Wage Rate: 03, $27.16 - $30.13 Standard Weekly Hours of Work: up to 24 Shift Work Required: No
Posting End Date: 2022/11/27 by 4:30pm
Reporting to the Program Supervisor; be responsible for performing front line customer service and clerical duties at any Recreation Facility. The City of Oshawa strives to provide an environment that cultivates and supports the following core values: Authenticity, Courage, and Trust (ACT).
Duties include answering the telephone; responding to inquiries and complaints about any facet of Recreation and Culture Services; receiving and processing program registrations, membership applications, and facility bookings; receiving and processing revenues and performing various related cash control and reconciliation functions; providing administrative and clerical support; and performing other related duties as assigned.
Demonstrated knowledge and skills of generally accepted administrative practices and procedures normally associated with an Office Administration College Certificate, plus one year of relevant customer service experience; or have the equivalent combination of education and relevant experience.
Ability to handle and reconcile cash transactions and work with figures.
Excellent customer service and communication skills to deal effectively and courteously with the public and staff and be able to respond to inquiries by telephone and in person in a timely fashion and in accordance with Corporate Customer Service standards.
Established computer skills and experience in related software applications (Microsoft Word, Outlook and IntelliManager or other registration software).
Current certification in Standard First Aid, CPR (Level C), and AED or be willing to obtain and maintain.
Ability to work independently, quickly and competently in an environment with frequent interruptions.
Possess personal qualities of maturity, tact, discretion and be willing to work in a team environment with a co-operative attitude.
Ability to respond on short notice and work shifts, including evenings, weekends and on holidays.
We are an Equal Opportunity Employer in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code (OHRC). The City of Oshawa promotes the principles of diversity, equity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. The City of Oshawa encourages applications from women, Indigenous Peoples and persons of all cultures, ethnic origins, religions, abilities, ages, sexual orientations, and gender identities and expressions.
All City of Oshawa employees are required to be fully vaccinated against COVID-19 as a condition of employment; proof of vaccination status will be requested upon hire. The City of Oshawa will provide accommodations throughout the recruitment and selection and/or assessment process to applicants with disabilities and/or needs related to the OHRC. If you require an accommodation during the recruitment process or assistance with the application process please contact us at [email protected] or 905-436-5666. Personal information provided is collected under the authority of The Municipal Freedom of Information and Protection of Privacy Act.