Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
What is the Opportunity?
The Trade Officer supports with end to end processing of Trade Finance product i.e. Guarantees/Standby Letter of Credit .The competence with which the incumbent’s duties are carried out has a major impact on operational, financial and on the reputation risks of the RBC globally and on its clients.
What will you do?
Responsible for end to end processing/release function such as issuing/amendment, demand checking and cancellations.
Manage internal and external client relationships from a service perspective, including direct client interactions where appropriate.
Exercise diligence in complying with operational risk policies and guidelines.
Performs checks and release on Guarantees/Standby Letters of credit within delegated authorities
Continuously review and prioritize work flow, work load & volumes, ensure all incoming work is process timely and attend to daily WIP reports to avoid any unattended items, and proactively manage escalated items to satisfactory resolution
Responsible to Monitor Generic E-Mail Box and attend/respond for the end to end transaction.
Provides consistent service within established Client Service Commitments/Service Partner Commitments and seeks to improve the quality, timeliness and consistency of responses to clients
Comply with Anti-Money Laundering guidelines and policies, Trade Restricted Countries and Risk Approval processes
What do you need to succeed?
Knowledge of product rules set by ICC (UCP 600; ISP98, URDG758, ISBP)
Trade software such as Trade 360 (T360)
3 - 5 years Trade processing knowledge with a good knowledge of document verification process
Previous Customer Service experience
Certified Document Credit Specialist (CDCS)
Knowledge of SWIFT payment and L/C message types (MT700, 100 and 400 series)
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.